Openings
SPRINGFIELD LOCATION
Service Department Administrative Specialist
Overview
A well- established HVAC, Roofing, and Plumbing contractor company is looking to add a Service Department Support Specialist to a growing Commercial/Residential Service Department. Reporting to the Service Manager, the Service Department Administrative Specialist must be able to help support all aspects of the service department.
Major Responsibilities:
- Manages, organizes, and files warranty claims for customers, ensures that claims are paid for all warranties, and maintains warranty log
- Registers new equipment and part warranties
- Manages commercial/residential parts ordering and inventory
- Back up for dispatching technicians
- Answers phones for service department
- Invoicing for commercial and residential service and plumbing
- Price and invoice commercial service tickets and prepaid maintenance tickets
- Purchasing of equipment, parts, and other materials and supplies. Support Service Manager and Dispatch Coordinator in other daily tasks.
- A/R collection duties and collection calls with customers for service department
- Perform other administrative support services as needed across service department
Skills:
- Must be a team player. Strong interpersonal, problem-solving, and effective communication skills are also required with a desire and ability to work and communicate as a team across all departments.
- Must have excellent communication skills as this position entails having communications with Vendors, Suppliers, Project Managers, and customers
- Must be highly organized, able to prioritize, set and keep deadlines, change direction quickly, and adapt to various work environments easily.
- Ability to work in a fast-paced environment while maintaining a high degree of accuracy.
- Experience using Microsoft applications as well as Adobe Acrobat.
- Be able to handle multiple priorities, meet deadlines, and have great follow-up skills.
- Possess the ability to work independently and in a team environment
Computer Skills:
- Microsoft Office Suite (Excel, Outlook, Word)
Education:
- High School or equivalent required
- College Degree, Bachelor or Associate’s preferred
Benefits Package
- Base hourly wage with overtime potential
- 401K including Company match up to 4%
- ESOP annual retirement contribution
- Health insurance
- Life insurance/ST and LT Disability
- Dental/Vision
- PTO Policy- 3 weeks earned annually
Please send resumes to attention below or email to msutton@henson-robinson.com:
Morgan Sutton, Payroll and Human Resources Manager
Henson Robinson Company
3550 Great Northern Avenue, PO Box 13137
Springfield, IL 62791
Henson Robinson Company is an EEO/AAP/Vet/Disability Employer
Commercial HVAC/R Technician
Overview
A historic Central Illinois HVAC/R, Plumbing and Roofing Contractor is seeking an experienced full-time Commercial HVAC/R technician. We are growing and looking for the right people to add to our already great team. As a “Career Company” it is our goal to bring talent in, set them up for success and work together for our techs’ entire careers. Tired of being micromanaged, over-worked and underappreciated? Come see why we are voted one of the best places to work. Come see the Henson Robinson difference!
Major Responsibilities:
- Service Calls: Troubleshooting/Diagnostics and writing up recommendations.
- Maintenance: Perform routine maintenance on systems big and small
- Replacements: Work independently or with team members to replace units/systems as needed
Type of Equipment:
- As a company we take care of all kinds of equipment from huge boiler/chiller systems, high horsepower package and split systems, VAV systems, Exhaust systems, etc. down to light commercial equipment and refrigeration systems like walk-in and reach-in coolers and freezers, ice machines, slushy machines, etc.
- We do not need anyone to be an expert across the board. We are looking for someone who is an expert in an area or few to add the team.
Benefits:
- Union Pay/Benefits Package
- Dispatch from home, minimal on call required = More time at home
- Team that works together, Never feel alone again
- Never micromanaged, but great network of experience for support
- Small company feel with resources of large company
- New tools provided as needed
- Growth and upward mobility opportunities
- Flexibility and Freedom in the field
- Paid continued education
Must Have:
- Good attitude and communication skills
- Solid knowledge of refrigeration theory, electrical and sequence of operations
- Organization skills and pride in your work
- Professional appearance and demeanor. Ability to make yourself and the company look good every day
- Clean driving history and driver’s license
Pay Range $60,000 - $90,000/yr. Starting pay commensurate with experience/ability
Residential HVAC/R Technician
Overview
A historic Central Illinois HVAC/R, Plumbing and Roofing Contractor is seeking an experienced full-time Residential HVAC/R installer/technician. We are growing and looking for the right people to add to our already great team. As a “Career Company” it is our goal to bring talent in, set them up for success and work together for our techs’ entire careers. Tired of being micromanaged, over-worked and underappreciated? Come see why we are voted one of the best places to work. Come see the Henson Robinson difference!
Major Responsibilities:
- ully capable of installing components of HVAC systems, including gas and electric furnaces, air conditioners, and heat pumps.
- Service Calls: Troubleshooting/Diagnostics and writing up recommendations.
- Maintenance: Perform routine maintenance on systems big and small
- Replacements: Work independently or with team members to replace units/systems as needed
Benefits:
- Union Pay/Benefits Package
- Team that works together, Never feel alone again
- Never micromanaged, but great network of experience for support
- Small company feel with resources of large company
- New tools provided as needed
- Growth and upward mobility opportunities
- Flexibility and Freedom in the field
- Paid continued education
Must Have:
- Good attitude and communication skills
- Solid knowledge of refrigeration theory, electrical and sequence of operations
- Organization skills and pride in your work
- Professional appearance and demeanor. Ability to make yourself and the company look good every day
- Clean driving history and driver’s license
Pay Range $50,000 - $80,000/yr. Starting pay commensurate with experience/ability
CHAMPAIGN LOCATION
Commercial HVAC/R Technician
Overview
A historic Central Illinois HVAC/R, Plumbing and Roofing Contractor is seeking an experienced full-time Commercial HVAC/R technician. We are growing and looking for the right people to add to our already great team. As a “Career Company” it is our goal to bring talent in, set them up for success and work together for our techs’ entire careers. Tired of being micromanaged, over-worked and underappreciated? Come see why we are voted one of the best places to work. Come see the Henson Robinson difference!
Major Responsibilities:
- Service Calls: Troubleshooting/Diagnostics and writing up recommendations.
- Maintenance: Perform routine maintenance on systems big and small
- Replacements: Work independently or with team members to replace units/systems as needed
Type of Equipment:
- As a company we take care of all kinds of equipment from huge boiler/chiller systems, high horsepower package and split systems, VAV systems, Exhaust systems, etc. down to light commercial equipment and refrigeration systems like walk-in and reach-in coolers and freezers, ice machines, slushy machines, etc.
- We do not need anyone to be an expert across the board. We are looking for someone who is an expert in an area or few to add the team.
Benefits:
- Union Pay/Benefits Package
- Dispatch from home, minimal on call required = More time at home
- Team that works together, Never feel alone again
- Never micromanaged, but great network of experience for support
- Small company feel with resources of large company
- New tools provided as needed
- Growth and upward mobility opportunities
- Flexibility and Freedom in the field
- Paid continued education
Must Have:
- Good attitude and communication skills
- Solid knowledge of refrigeration theory, electrical and sequence of operations
- Organization skills and pride in your work
- Professional appearance and demeanor. Ability to make yourself and the company look good every day
- Clean driving history and driver’s license
Pay Range $60,000 - $90,000/yr. Starting pay commensurate with experience/ability.